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Account Resolution Department

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Account Resolution Department Reviews

• Oct 11, 2026

Phone call saying my payment arrangement was not fulfilled

Someone called me from (386) 221-4390 saying my payment arrangement was not fulfilled and my account got moved into immediate escalated status. They said it was being prepared for the next stage of internal review and once that starts it gets significantly harder to resolve.

They told me I must contact them right away between 9 a.m. and 6 p.m. Eastern and ask for Jason Mitchell or any representative in their account resolution department. They said delays on my end will only allow the escalation to continue.

They gave me an index reference number too. No company name was mentioned at all and I have no idea who these people are. I never got anything in writing about this.

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