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Altrx

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Altrx Reviews

• Sep 25, 2026

Email about a weight loss product charged my son $474

My son got an email from Altrx while he was at college. He thought it was a $75 a month trial but they charged him $474 for 6 months instead.

He canceled within 24 hours and they told him it's not refundable. He's 18, a freshman in a dorm at Arizona State, and his mailing address is in New Jersey. I don't know how this got approved for a kid who is 5'8 and 155lbs. He was tricked into thinking it was for belly fat.

They sent an approval email saying his provider approved it but he has a pediatrician. I doubt they would approve something like this. We just want our $474 back.

Email: [email protected]

Phone: +1 607-601-6969

• Sep 23, 2026

Website order for medication I can't get anyone to cancel

I ordered medication through altrx.com and used Afterpay so I could make payments on the subscription. When I first looked into them I got promotional texts from someone named Natalie.

I've written 2 emails and made several calls to them, all unanswered. No one ever got back to me. My last message to them was that I've tried to reach out to cancel my subscription. I started getting terrible panic attacks when starting this med with them, which I've never had before, along with bad heart palpitations and a high heart rate. I was 3 weeks in when I couldn't take it anymore, and only being nearly 2 weeks off the medication my symptoms have stopped. I emailed 2x and tried calling both known numbers with no help back. I need to cancel this immediately.

I'm out $699 and still can't get anyone to respond. Their number is (463) 273-3394 and the email is [email protected].

• Sep 01, 2026

Paid for a consult and the doctor never showed up twice

I found this company AltRX online and paid 149 dollars for a consultation. The money was taken out of my account right away, no problem there. They set me up with an appointment and I waited for the provider to call or show up online, but nobody ever came.

So I called them and complained, and they gave me a new appointment for three weeks later. I waited again and same thing, the provider was a no show. I have called them multiple times since then asking for a resolution or at least a call back, and I get nothing.

This is a scam, plain and simple. They took my money and gave me no service at all. Their phone number is 1(607) 601-6969 and their website is WWW.ALTRX.COM. I don't know what else to do. This company should be shut down.

• Aug 23, 2026

Paid $149 for a second order that never showed up

I ordered from AltRX and they took $149 out of my account. This was for my second delivery. They keep telling me it's coming but nothing ever shows up.

They already got my money and I have no product. I've been going back and forth with them about it. The money is gone from my account and I'm just stuck waiting. I don't know what else to do at this point.

• Aug 19, 2026

Paid $1500 for a program and no one ever contacted me

I saw an ad for them on Instagram and went to their website, read the reviews and everything. It looked legit so I signed up for the 12-month program and paid $1500.

That was over a week ago and I haven't heard a single thing from them. I emailed them three times over the past week, no reply to any of them. I also tried calling the number on the site, (321) 641-0765, and it just says the number is invalid.

I don't know what else to do at this point. I'm out $1500 and can't even get a hold of anyone.

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This content is based on user-submitted reports. Scammers may misuse the names, websites, and contact details of legitimate businesses. The mention of a business does not necessarily indicate its involvement in fraudulent activity.

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