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bbqs.com Reviews

• Sep 02, 2026

BBQ grill order cancelled but no refund from bbqs.com

I ordered a BBQ grill from their website bbqs.com back in June. When I ordered it, the website said it was in stock. Then I called customer service a bunch of times and they kept telling me it would take 3 months to ship. That didn't make any sense to me.

So I cancelled my order and asked for a refund of the $341. I called them over and over, left voicemails, sent emails to [email protected]. Nobody ever picked up or called me back. I even tried the number on their site, (888) 632-3203. Nothing.

They have an address in Eagle, ID but I don't know if that even matters at this point. I just want my money back. It's been weeks now and I haven't heard one word from them.

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