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Brooks Beck (brooksbeck.com)

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Brooks Beck (brooksbeck.com) Reviews

• Sep 09, 2026

Facebook ad shirts came sized wrong and no one answers

I saw this company on Facebook and they were advertising their shirts like they were really nice quality. So I ordered two of them in men's Medium. When they showed up, the shirts were huge. I contacted them and they said that internationally, men's Medium sizes are X Large. That's just not true. A men's Medium is a woman's XL, but that's not what they said. It didn't make any sense.

They don't answer the phone at all. You just get some AI response through their website. I've seen a ton of other complaints on Facebook about the same stuff – people getting junk that was supposed to be high quality or their order never showing up and no one ever getting back to them. The address they have looks like a tiny office above a Chinese restaurant in Vancouver, and I think they even gave the wrong postal code. They used to have complaints posted on their own site, but those are gone now.

I didn't even bother trying to send the shirts back. Shipping would cost too much and based on what everyone else has said, I probably wouldn't have gotten a refund anyway. Just a total waste of $100.

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