Budget Car Rental Reviews and Customer Experiences

Budget Car Rental Reviews

• Nov 08, 2026

Customer service link on Budget site turned into a scam

I was trying to extend my car rental for an extra week. I went on the Budget website and there was a hyperlink that said customer service. The man who answered had a really heavy Indian accent and pretended to be with Budget Car Rental. I paid $425.92 for the extra week, which was supposed to end this Monday, Nov 2nd.

Then today Budget contacted me asking why I hadn't brought the vehicle back on Monday and said I owed a lot of extra money. They never got a penny of the $425.92 I paid. Now there's late charges and everything adding up to almost $1000. I filed a fraud report with my bank and I'm hoping to get fully refunded but they said it could take up to 90 days.

I'm a disabled war veteran amputee and I live on disability. I really don't know what I'm going to do if I don't get this money back.

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