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Burchda Reviews

• Sep 01, 2026

E-bike speed and battery not as advertised

I bought the Y3 e-bike from their website burchdabikes.com. They advertise it goes over 100 miles without recharge and top speed is 40 mph. That is not true at all.

I adjusted and programmed the speed like they said but it still only goes 36 mph. And the battery seems like it's refurbished or something. Not good enough for what I paid. I spent $1200 on this.

I want to return this used Y3 and get my money back but they are not acknowledging me. Customer service is nonexistent. I called (888) 400-0374 and emailed [email protected] but no real help. I thought this would be the one but I was wrong. Terrible service.

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