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Carpe Reviews

• Sep 18, 2026

Carpe signed me up for a subscription I never asked for

I ordered deodorant from Carpe after seeing a Facebook ad back in August 2026. Got the product fine. Then on Sept 17, 2026 I got this email saying my order was in process. I never ordered anything else. Turns out they signed me up for a subscription without telling me and were charging me a ridiculous amount for more deodorant.

I logged in that day and cancelled the subscription online. Then I reached out to ask them to cancel the order too. It hadn't shipped yet but I just got some canned response saying it couldn't be stopped because it was in process. I paid with Paypal for the first order and I'm contesting the charge now.

• Aug 27, 2026

Ordered once but they keep charging and sending stuff

I ordered a one time purchase from Carpe and paid for it. Then I noticed more money came out of my account. Turns out they put me on some subscription I never agreed to. When I called about it, they said they could only give me store credit. I didn't want store credit, I wanted my money back for the charges I didn't approve.

They kept trying to send me more items instead of just refunding me. I told them multiple times I didn't want anything else from them. It was like they didn't even listen. I lost about $96.76 total dealing with this mess. The phone number I had to call was (847) 915-8630 and I also emailed them at [email protected] which felt weird for a company. They just would not stop trying to ship me stuff. I just wanted my money back and they made it impossible.

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