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Cleo (meetcleo.com)

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Cleo (meetcleo.com) Reviews

• Sep 02, 2026

Asked for more ID after I already sent everything

I contacted Cleo through their website, https://web.meetcleo.com, because they were holding our money. They told me to verify it was me and my husband. So I sent them my birthdate, the last four of my SSN, my address, and a picture of me holding my ID.

After all that, they still won't refund our $12.99. I already called my bank and they cancelled our cards because of this. Now they want me to write today's date on a piece of paper, take a picture, and send that too. Nothing has changed. I am still me.

They keep prolonging this. It's a scam and other people have wrote bad reviews about this company too. They have an address in Denver, CO 80204 and their email is [email protected].

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