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Sweatshirt didn't look like the photos and return policy is a joke
First they told me I had to ship the product to Canada. I said that was extremely expensive and asked to ship it to the US address that their return FAQs say to use, and they said I can't do that. Then I pointed out that their FAQs say they'll send a shipping label to the customer and they told me that's not true either.
It really seems like nothing in the FAQs is truthful and they're just using language to make people think they're buying a product with safeguards if they want to return it, and then the company comes back with a bunch of reasons why you can't actually get a refund.