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Estes

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Estes Reviews

• Oct 07, 2026

Delivery company demanded I pay for a forklift after shipping was already paid

I had a Lowes order and the shipping and delivery was already paid for. This company was subcontracted by Estes to deliver it. Then they demanded I pay them to rent a forklift, a trailer and other costs to deliver the order.

Lowes tried to get on a 3-way call with them to explain the delivery costs were already paid and to ask why they even took the delivery order if they had no equipment to deliver it. They refused to talk. While Lowes was trying to find an alternative, they shipped the order back out of spite.

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