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Freedom Mortgage Home Warranty Division

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Freedom Mortgage Home Warranty Division Reviews

• Aug 20, 2026
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Letter about appliance coverage with no address on it

Got a letter in the mail about coverage for large appliances through our Freedom Mortgage. It didn’t have no address or state where it’s from, just the 888-538-0818 number and it says to ask for Vicky Mercer, Program Director. Home Warranty Division.

There was a Customer ID number on it, all starred out except some digits. It claimed the contract will expire by 8/24/2026. I didn’t lose any money or anything, but it feels like phishing. Just a weird letter with no real company info on it.

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