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GetRenu Reviews

• Sep 23, 2026

Facebook dog brush ad turned into repeated charges

I ordered a dog brush from a Facebook ad. It said high reviews and money back guarantee. I did not sign up for any subscription. Now on the website they added there may be a subscription where they charge you every 30 days for 39.99. When I signed into my account there was no subscription listed but I've been charged 5 times in the past 42 days. I never even got the brush.

I wrote to them 3 times asking them to stop. Finally I called my bank to report the fraud. So far the bank reversed the 5 charges. Another one came in today. The card I used belongs to a family member and now she has to cancel the card because of this.

I did finally get a response on my last email after I said I was going to report them to my bank and Ecautious.com. It was a flippant "Hey [my initial], let's see what we can do for you." By then I had already called the bank and told them they would handle it. The charges have not stopped. DO NOT PURCHASE FROM THIS COMPANY.

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This content is based on user-submitted reports. Scammers may misuse the names, websites, and contact details of legitimate businesses. The mention of a business does not necessarily indicate its involvement in fraudulent activity.

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