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Green Dot Bank

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Green Dot Bank Reviews

• Aug 24, 2026

Gift card drained before I even used it

I bought a Walmart Visa gift card and the money was already gone before I could even use it. Someone tampered with the card before I purchased it. I paid 500 dollars for it and when I went to check the balance it was zero.

The card was just sitting there on the rack and I didn't think anything of it. I peeled off the stuff and took it to the register. When I tried to use it later that day it said there was no money on it. I called the number on the back and they said it was already used somewhere.

I found this website Green Dot Bank and this phone number (888) 537-5503 and an address on Leavitt Rd in Lorain OH. I tried calling but I didn't really get anywhere. They just kept saying the card was activated and used. I never even got to use it once. I feel like the store should have known better or something. I'm just out the 500 bucks now.

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