EGuardio Reviews
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This content is based on user-submitted reports. Scammers may misuse the names, websites, and contact details of legitimate businesses. The mention of a business does not necessarily indicate its involvement in fraudulent activity.
Charged yearly fee after site said my card failed
I called Discover and they said I need to contact Guardio to sort it out. But Guardio doesn't have a phone number. The only way to reach them is through a chat bot on their website. I'm out the $119 and can't even talk to a real person about it.
Charged more than agreed and no refund offered
It feels like they do this on purpose to trick older people into buying stuff they never agreed to. I paid 199.99 and now I'm stuck with it.
I'm going to report this to Ecautious.com and I'm also going to notify my bank about their dishonest practices. I'll leave a detailed review too. This isn't right.
Trial period turned into a big charge with no way to contact them
I have tried to chat with someone from their side about this and every time they ask me to agree to pay another fee just to talk. My wife tried to find a phone number. She called the number she found but it was not a real person, just a recording that gave an email address. She tried to email and the email would not go through. Then she went to the Guardio site and found a contact us area. She tried to email through there and the email still did not go through.
We are getting nowhere trying to get this problem resolved.
Free antivirus trial charged my card twice for $319
I called them and they said the money would be refunded in 24 hours. They said if it wasn't, to go online. Money never showed back up. Called again today and they just told me to request a refund online. So I'm still out the money.
App I never signed up for charged me $183.90
Next thing I know my phone is blowing up with alerts and a company called Guardio says thank you for opening a 1 year account for $183.90. I never heard of that company in my life. I didnt agree to any of that.
There is no human to talk to. Just AI and chatbots. Nothing.
Charged way more than they said and now I can't cancel
Now I'm trying to cancel and it's impossible. I can't get through to anyone and there's no way to stop the payments. I just want my money back or at least for them to stop charging me. Their website is Guardio and their phone number is 1(771) 249-8378 but nobody answers. This doesn't feel right at all.
They took my money after I said I didn't want the service
They went ahead and took the money out of my bank account anyway. I used PayPal with them. I even sent them a copy of the email they sent me right before the trial was up, where I said explicitly I do not want your product. I have a record of about 10 emails from me saying why I didn't want the service and to please give me my money back.
PayPal couldn't help me. I just consider the money lost. Their trial period is useless. They still take your money. I will never fall for anything like that again. Do not deal with this company.
Charged me after a free trial without asking
I emailed their customer service about it. They told me there was nothing they could do. The only option was to refund half the $119 if I turned the service back on. That doesn't make any sense to me. I didn't want it turned on in the first place.