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Guard.io

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Guard.io Reviews

• Aug 11, 2026

Charged for a full year without warning and no refund

I signed up for what I thought was a monthly thing for this spam and malware protection for my phone and email. The ads made it seem like it was just a few bucks a month. I got charged $175.69 and when I looked closer it was for the whole year upfront. That was never made clear to me.

I tried contacting their customer support through the email they have, [email protected], and also called the number on the site, 1(618) 881-3199. They just keep telling me I'm outside of the cancellation timeline so I can't get my money back. That doesn't even make sense because I just got charged.

The services they list in the ads aren't even being done. It's supposed to be protecting my stuff but I don't see that it's doing anything. They just took the money and won't give it back. I'm stuck with this charge for a service that doesn't seem to work.

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