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Harper & Wells Boston

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Harper & Wells Boston Reviews

• Sep 26, 2026

Ordered from a Boston company but the return went to China

I ordered goods from a company I thought was in Boston. What I got was inferior quality stuff, damaged, and the sizes were wrong too.

I tried to return it for several weeks. Nobody would answer the phone or give me a return address. Finally they did, and it was to China. Their website advertised easy money back returns. USPS weighed the package, it came from a USA address but shipping it to China would be over $130.

They offered me 10% refund to just keep the goods, then later 20%. That is not an easy return policy like they advertised. They don't give you any easy way to resolve it, so now I have to file a dispute with my credit card company.

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