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HCI Active / Healthcare Interactive, Inc.

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HCI Active / Healthcare Interactive, Inc. Reviews

• Oct 03, 2026

Letter about free credit monitoring from HCI Active

I got a letter from HCI Active about a data breach. It says the breach happened on July 8 and July 12, 2026, but the letter is dated June 23, 2026. That doesn't make any sense to me. How can they send me a letter about a breach before it even happens?

The letter has two different addresses on it. One is HCI Active, 6011 University Boulevard Suite 400, Ellicott City, Maryland. The other one says Healthcare Interactive, Inc. c/o PO Box 1286, Dearborn, Michigan 48120-9998. They gave me a code to enter on their website to get free credit monitoring for twelve months. The website is https://bfs.cyberscout.com/activate and the phone number is 1(833) 855-4330.

It says I have 90 days from the letter to enroll and it shows a credit report too. I just don't understand why a letter about a data breach would be dated before the breach supposedly happened. It feels off to me.

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