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HVAC Direct

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HVAC Direct Reviews

• Sep 19, 2026

Bought a mini split from HVAC Direct and never got it

I ordered a mini split HVAC system from hvacdirect.store. After 8 business days I emailed them because I never got a shipping confirmation. I also tried their Shopify chat bot to get info but that didn't help either.

I found a phone number on the order and called it, and it said the number was disconnected. Then I found a different number on my bank statement and tried that one. I got weird misspelled responses back.

It's been over a month now and I still have nothing. No refund, no product. I paid $1,635.99 for this.

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