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Iris and Nora Austin

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Iris and Nora Austin Reviews

• Nov 06, 2026

Website says Austin TX but returns go to China

I ordered from irisandnora-austin.com and the stuff I got was poor quality, nothing like the photos on the website. They say 100% happiness guarantee or your money back but that's not what happened.

The website makes it look like they're in Austin, TX but they're not a US company. Only after you pay do you get an address in the Netherlands. The items ship from somewhere internationally, no country even shows on the tracking. And when I tried to return them they said I have to send them to China. Then they tried to get me to order something more expensive so I wouldn't have to deal with a slow and expensive return and refund. What happened to the 100% happiness guarantee??

When I declined that offer they just stopped responding. I disputed the credit card charge right after I got the items. Lost $206.24 on this.

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