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Kiwi.com

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Kiwi.com Reviews

• Aug 16, 2026

Advertised two free bags then changed it to one

I bought an airline ticket from Kiwi.com because they advertised it with two free checked bags included. That was a big reason I picked them. So I paid the full fare, which was around $800.

After the sale, they reduced the allowance to one bag. When I complained, they gave me some written guarantee that kept me from canceling right then, but it turned out to be false. They refused any refund and I got nothing for what I paid. Just be warned and avoid kiwi.

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