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Lucerano

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Lucerano Reviews

• Sep 19, 2026

$39.99 charge from a company I never heard of

I bought a pair of sunglasses for $9.99 plus tax and shipping. The product arrived and looked good. A couple months later I see a $39.99 charge on my credit card under some random merchant name (EcomXXXX....) that I didn't recognize.

I called my bank and got the phone number, turns out it was this company. They told me I signed up for a VIP membership. Maybe I did, but I NEVER got an email about the terms of this VIP membership. No confirmation, no communication at all. I searched my emails and found nothing. They offered me a 30% refund and I talked them into 50%. Next day I realized I was charged twice. I called back and they refused to refund me. They canceled the membership but I won't get my full refund.

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