ELumen Reviews
Lumen Contacts
If you know any contact information for Lumen, help other users by adding it.
Add new contacts
Disclaimer
This content is based on user-submitted reports. Scammers may misuse the names, websites, and contact details of legitimate businesses. The mention of a business does not necessarily indicate its involvement in fraudulent activity.
Pink love seat never arrived after a month of delivery updates
It never came. I had to report it as fraud through my bank. No other money has been taken so far, but I'm out the 38 dollars for the seat.
Paid for a package that never showed up from Lumen
I bought from their site, I think it was on Tic Tok shop or something. They had an email too, [email protected], and some phone number 1(845) 380-3195. Address said NY, USA. I never got anything from them. Do not purchase anything from this site. I paid and never received a thing.
Ordered carports on TikTok and got charged twice
They contacted me but it was bs AND they somehow charged my credit card too! They had to put that back. Beware! If it's to good to be... Ah, you know the rest.
Bought a touch screen TV from Lumen and it never showed up
I tried to look into it but there’s no real way to contact anyone. The website is still up but I don’t think they’re actually selling anything real. I’m out the money and just have nothing to show for it.
It’s been a while now and I still don’t have the TV. I don’t know what else to do.
Ordered a blue cloud 9 couch and got nothing
I paid $17.98 for it. Never got anything. No couch, no tracking, nothing. I emailed them at [email protected] and no reply. Just feels like they took my money and that was it.
Ordered a couch in May and still nothing after weeks of lies
The only way to contact them is through email at [email protected] and they don't respond back. I'm out $25.97 and no couch. The address they have is in PA, USA but I don't even know if that's real.
Paid for a treadmill on TikTok and never got it
I tried emailing the address they gave me which is [email protected] but nobody ever wrote back. It's been a few weeks now and I just want my money back or the treadmill. Feels like I got scammed.
Ordered pots and pans in May and still waiting with no answers
PEOPLE BEWARE OF THIS SITE!!! It's a scam and they will take your money and not send you your order. Lumen takes your money and doesn't deliver your product. Don't lose your money people.
Ordered couch sets and fabric but got nothing after paying
The phone number they gave was (307) 374-8329 and the email is [email protected]. The address just says Charlestown. I tried contacting them but no reply.
It just felt strange from the start. I never got my stuff and no company name on anything really.
Got scammed on marketplace for a furniture deal that never came
Paid Lumen $40 for an online purchase and got nothing
The money came out of my account just fine. But then I never got what I ordered. They didn't deliver nothing at all. I tried emailing them at [email protected] about it, but I never got a reply back. It's like they just took the money and disappeared.
The address they had was just listed as NJ, USA. There's no real way to contact them or get my money back. It's just frustrating.
Ordered a tablet and speaker from a TikTok ad, never got them
I got an email from [email protected] the next day saying my order was received. Then on April 3rd, another email said it arrived at the delivery warehouse. The email said delivery would take 4 to 7 business days.
It's now April 6th and I haven't received either item. Nothing showed up. I lost $75.88 on this.