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Ordered two dresses, only got one, and now they won't refund the return
I sent the first dress back immediately, following their return policy. A month goes by and they email saying they never got it. But my Postal Service receipt showed it was delivered a week after I mailed it. They just kept saying they were "working on it" every time I emailed. There's no phone number, no way to talk to a real person.
After two months, they said they needed another way to send my refund. I gave my Venmo. Then they asked for my bank account and routing number. That's a ludicrous request. I had to file a dispute with my credit card company to finally get my money back.