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Michael Claire Vancouver

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Michael Claire Vancouver Reviews

• Sep 25, 2026

Website said cashmere but sweater is polyester

I ordered from michaelclairevancouver.com because the site said they were moving to Spain and discounting quality clothes. I bought a sweater that was listed as cashmere. When it showed up it was polyester.

The site says they're in Vancouver BC Canada but in the fine print their offices are in the Netherlands. And if you ask for a refund everything goes to China. Refunds are not as easy as they make it sound either. They won't cover return costs and only offered me 20% back or 125% store credit. But the website says the store is closing so the store credit is useless.

It took 2 weeks just to get my order and then another 2 weeks going back and forth over email before they approved giving me 20% of my money back. I spent $283.

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