Milanoo.com Reviews and Customer Experiences

Milanoo.com Reviews

• Nov 06, 2026

Dress looked nothing like the photo and they won't take it back

I ordered a product from Milanoo.com and what I got was nothing like the photo. I tried to return it and this is the response I got. They said they were very sorry the product didn't meet my expectations and suggested I keep it and have it altered by a tailor because the return process is time-consuming. They also said I would be responsible for the return shipping costs and pointed me to their return policy.

But I was never able to get a return label from them. The bad part is I tried to buy this same product from another site I thought was legitimate and got the same problem at a higher price. I will report them also. I am still in the process of getting my $130 return from them. Are there no laws for these companies?

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