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Modern Hearing Reviews

• Sep 17, 2026

Hearing aid return runaround with no real person to talk to

I bought a pair of hearing aids from Modern Hearing because they promised an affordable option comparable to what you get at the doctor's office. They told me in writing and on the phone that I could return them within 45 days for a full refund if I didn't like them.

When they arrived they whistle and just feel cheaply made. I've spent 2 weeks trying to send them back and all I get are automated emails asking me questions about my audiology report, which I know nothing about. Now they're saying my case has to go before some review board before they'll even give me a return address.

I can't find a mailing address for these people anywhere and I can't get a real person on the phone. I'm a 73 year old woman and I'm out $300 because of this.

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