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My Plan Assistance (phone: (877) 732-5162)

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My Plan Assistance (phone: (877) 732-5162) Reviews

• Aug 04, 2026

Called NY State of Health but got someone named Jimmy instead

I was trying to check on my health insurance with CDPHP and they told me to call NY State of Health. So I looked up the number on my phone and it was 8553555777. But when I dialed it, the call went to 8777325162 instead. That should have been my first clue something was off.

A guy answered and said his name was Jimmy. I asked if he was with NY State of Health and he said yes. He told me my premium payment from 8/1/26 got kicked back because my application was missing info. Then he started asking me health questions and wanted a credit card payment. I paid and he said I was all set and would get a confirmation email.

When I checked my email, it was from "My plan assistance .com" not NY State of Health. And I couldn't log into any website with the username and password they gave me. I lost $760.95.

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