OnTime Express Appliance Repair Reviews
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Fridge repair didn't work and no one calls back
I contacted OnTime to let them know the repair was not completed and they explained that a tech would reach out by the end of the day. No one reached out. I called again the following day and got the same response with no call back. I called the third day and asked to speak with a manager. They insisted again that a manager would reach out by the end of the day and again, no one called. Day four I repeated the process. This time I was asking for my money back. They explained that a manager would call to refund the money. I have never received a call.