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• Sep 08, 2026

Paid for a Mini Cooper manual that never came

I bought a service manual for my 2012 Mini Cooper from this website, owner manual.net, back a few weeks ago. Paid 69.99 with my credit card. It was supposed to be mailed to me here in Oklahoma but nothing ever showed up.

I've emailed them at [email protected] like five times now and nobody ever writes back. The tracking button on their site just takes me to some shopping network page that has nothing to do with car manuals. There's no phone number anywhere on the site, only that email. The address they list is in Gainesville, FL but I don't even know if that's real. Just want my money back or the manual. This is really frustrating.

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