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Paul Wardrobe

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Paul Wardrobe Reviews

• Sep 01, 2026

Jacket looked nothing like the website photos

I ordered a sparkly jacket from paulswardrobe.com. It took about 2 weeks to get here, and when it finally showed up, it was totally different from what they had pictured online. The material felt super cheap and it barely had any sparkles at all.

They said on their site that returns were easy, no questions asked. So I contacted them and they asked for photos. After I sent those, they said I could either keep the jacket and they'd give me 50% back, or I could mail it to some address in the UK on my own dime. Neither option was okay with me, so I just disputed it with my credit card company.

After that, they emailed me saying they would refund me in full. Still waiting on that. I looked around online and found a bunch of other people with the exact same story. Funny thing is, all the reviews on their website are positive. That same day I ordered, they asked me to leave a review even though I didn't have the item yet, and offered a 50% discount for doing it. I didn't do it, but I guess that's how they get those good reviews.

• Aug 29, 2026

Dress looks nothing like the picture and they won't give a return address

I ordered a dress from this company, Paul Wardrobe, and when it finally showed up it looked nothing like the advertised picture. Not even close. So I emailed them asking for return info from their website and I've just been getting the runaround from customer service ever since.

They will not give me an address to send the item back. Instead they are asking for all these ridiculous steps, like pictures of the dress and pictures of the tags. Then they even asked for a picture of me wearing the dress. Which is just weird. It's pretty obvious this place is a scam and they have no intention of taking my return or refunding my money. I'm out 46 dollars for this thing.

• Aug 22, 2026

Ordered shirts that don't fit and no return address given

I ordered two shirts from Paul Wardrobe and they didn't fit the order I gave. I've been trying to return them for a refund but they keep asking for photos and reasons why they don't fit. I sent all of that already.

They won't give me an address to send these back to. It seems like they're just avoiding the return process. I spent $70 on these and now I'm stuck with shirts that don't fit. Their email is [email protected] and they have a website too. I don't know what else to do at this point.

• Aug 05, 2026

Blazer from Paul Wardrobe looks nothing like the picture

I ordered a casual blazer from this website. The picture showed a black knit with real denim collar and cuffs. It took forever to arrive and when it finally did I was shocked. The knit material is about the worst I've ever seen and there's no real denim anywhere. It's just cheap printed fabric trying to look like denim.

The sizing is a joke too. What they said on the site about sizing was way off. I ordered my regular size and what showed up is maybe 4 or 5 sizes too small. The pictures are misleading, the stuff is way overpriced, and I just don't trust this site at all. This blazer isn't worth any amount of money.

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