Richard and Clarke Reviews and Customer Experiences

Richard and Clarke Reviews

• Oct 18, 2026

Sweater turned out to be a t-shirt with a print

I ordered what their website showed as a knitted sweater. The pictures and description made it clear it was a knitted garment. What showed up was a long sleeve t-shirt with a sweater design printed on it. That's not what I paid for.

I emailed them asking for a full refund and they said no. They also wouldn't cover the return shipping. After going back and forth a few times they offered to let me keep the item for a 60% refund. I turned that down and I'm disputing the charge with my credit card company now.

I wouldn't buy anything from this company. What they advertise isn't what you get and you won't get your money back.

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Richard and Clarke