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Rustic Rentals

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Rustic Rentals Reviews

• Aug 05, 2026

Wedding venue took $8500 and closed without refund

I booked my wedding event for November 12, 2027 with this place. We agreed on monthly payments of $550 starting October 2025. I also made two larger payments of $1000 each when I got my taxes, plus an extra $1500 for food, drinks, and an extra hour of service.

The owner stopped answering my emails after she got exposed for fraud. Now she's closing the business for good and won't offer any refund for services that were never provided. I paid $8500 total and got nothing. I tried emailing [email protected] and calling (562) 551-8771 but no response. Her address is 5301 Sheila St in Commerce, CA. This is a breach of contract and she just disappeared.

• Aug 05, 2026

Booked wedding venue and lost $15,000 with no refund

I booked my wedding venue with them in February 2024. Paid them $15,000 total. Then I found out they lost the location because they never got the right permits from the city for the hall. They closed down in November 2025 but kept taking my payments the whole time knowing they didn't have the venue anymore.

I only found out in June 2026 because I saw some news online and called them asking what was going on. They finally told me the truth. They moved me to some partner venue but when I talked to that owner they said they hadn't heard from Rustic Rentals in months. Then two weeks before my event they cancelled it. No refund, no remorse. I'm out 15 grand and have nothing to show for it. Their phone number is 1(323) 706-5893 and email is [email protected].

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