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Smooche

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Smooche Reviews

• Oct 08, 2026

Bought one thing and got stuck with a subscription

I made one purchase on smooche and then found out a subscription was included with it. I didn't sign up for any subscription, it just came with the order.

I tried to cancel it but every link they gave me is bogus. None of them work. The site is smooche and they're out of West Hollywood, CA 90069. I'm only out $58 but it's the principle of it.

I just wanted to buy one thing. Now I can't get the subscription cancelled and the links go nowhere.

• Oct 01, 2026

Ordered from Smooche over two weeks ago and still nothing

I ordered a product from Smooche over two weeks ago. It was supposed to be here in 1 to 4 days. I got an email saying it was on its way, but the tracking number just says a shipping label was created. Nothing has actually moved.

I've asked for a refund 3 times now and they will not respond. I paid $85 for this. Their website is smooche.com and the email is [email protected]. The address listed is 8605 Santa Monica Boulevard, PMB 44698, West Hollywood, CA 90069. I just want my money back at this point.

• Sep 16, 2026

Ordered from Smooche and never got the product

I ordered a product from Smooche and never received it. I sent them a bunch of emails and nobody ever responded. Nothing. So I called my credit card company to dispute the charge.

Then all of a sudden Smooche responded, but the emails were vague and didn't really say anything. Still no product. There's no phone number to call them either. The communication was absolutely horrible.

I think they're a fraudulent company. The address they list doesn't seem real. I'm out $199.45.

• Aug 04, 2026

No phone number and order never shipped after six emails

I ordered something from Smooche back a while ago and the thing still hasn't shipped. I've emailed them 6 times trying to cancel my order. I only got one response back, and it didn't really help anything.

The website is smooche.com and their address is listed as 8605 Santa Monica Blvd, PMB 44698 in West Hollywood. There's no phone number to call, only the email [email protected]. I've spent about $57.95 on this and I just want my money back since they can't even send the product. It's frustrating that they don't have a way to actually talk to someone.

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This content is based on user-submitted reports. Scammers may misuse the names, websites, and contact details of legitimate businesses. The mention of a business does not necessarily indicate its involvement in fraudulent activity.

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