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Ordered rodent repellent from Sofyre and never got it
I tried to track the order and that didn't work at all. Then I tried contacting them at their email and phone number (559) 753-9503 and got nothing back. No reply, nothing.
All around scam. They claim to be a rodent repellant company but I never got what I ordered and can't get anyone to respond.
SCAM
Website says 30 day money back but they won't honor it
So I tried to get my refund. I contacted them 3 times and got blown off every single time. Nobody would help me or honor what they advertise.
I spent $60 and I just want my money back like they promised. The phone number I have for them is 1(309) 235-4867 and the address is 5050 Investment Dr, Ste 106, Dallas, TX. The email is [email protected].
Order said shipped but it never was
I called right back and it sounded like the same woman who answered. I asked the same questions and this time she said the product hasn't shipped yet. When I asked to speak to a manager she hung up on me.
I'm out $73 and still don't have my order or any real answer about where it is.
They keep sending product I never signed up for
I told them I did not want recurring shipments and they confirmed I wasn't getting them. Then it kept happening. Charges kept showing up on my card for a product I never agreed to keep buying.
I've seen a lot of other people on social media describing the exact same thing with this company. You buy it once and they just keep sending it and charging you even after you tell them no. It's a scam. Lost $126.20 to them.
Rodent repellent ad led to monthly charges I didn’t ask for
On July 8, I emailed their customer service to say cancel it, don’t send me more. They ignored me. I emailed over 5 times in less than 30 days. Finally they said it was cancelled. But then they sent me another order around August 8, charged my card anyway, and won’t give a refund. I sent the package back to the address on the label. I emailed them proof from the post office. No word, no refund.
Bought mouse repellent and got charged twice for a subscription I said no to
I filed a dispute with them about the missing free item and never heard back. Then a month later, they charged me for 2 more packages as part of that subscription I said no to. I filed another claim and they told me they had no record of the second purchase or any subscription under my name. So I had to dispute it with my credit card.
Then at 2 months after the original purchase, they charged me again. I disputed that one too. Both claims with the company are still unresolved. The rep I talked to swore there was no subscription. But I've been charged two months in a row and got nothing for it. Plus the product itself doesn't even work. I caught a mouse in a trap that was sitting like 2 inches away from their repellent.