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store-aid.com Reviews

• Sep 06, 2026

YouTube ad clothes won't fit and no way to return them

I saw this ad on YouTube for a clothing item and bought three of them in different colors. They showed up fine, no problem with shipping or anything, but they just didn't fit right.

I've been trying to find some way to return or exchange them but there's nothing. I found an email [email protected] and after digging around forever I found a phone number (800) 279-7513. I called several times a day for over a week and just got a voicemail saying to call back later.

Today somebody actually picked up but they told me they work for a different company and gave me the same email I've already been using. So here I am leaving this complaint. I lost $35 on this. My advice is never buy anything from YouTube ads. SCAM!

• Aug 21, 2026

Sent different pants than what I ordered

I ordered Stretchactive pants from them. The first two pairs I got were fine, no problems. But the third time, they sent me a whole different pair of pants. Not at all like what I ordered. They were really cheap feeling and way smaller than the previous ones I got.

I went back and forth with them for a long time about it. They said if I sent them $8, they would send another pair. But I didn't trust that it wouldn't be the same junk they sent me the last time. They refused to help me after that.

So I called my credit card company and they went back on them. They told me to keep all the correspondence and pictures I had sent to the company. I will not ever order from them or anyone like them again.

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