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TikTok Seller (via TikTok Shop)

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TikTok Seller (via TikTok Shop) Reviews

• Aug 30, 2026

Ordered chairs and table on TikTok, seller stopped replying

I ordered a set of 2 chairs and a table through the TikTok site. I figured since it was advertised and showed up on TikTok, it was verified through them. I was obviously wrong.

Everything seemed fine at first. They sent me an acknowledgement of the sale and kept sending "updates" on where the order stood. Then I started getting these "unable to deliver" statements saying there was a problem accessing the building. I responded that I live in a single-family home and there's no restriction or anything. The "support" tech got really defensive and told me I could wait or request a refund.

So I requested a refund. Haven't been able to contact them since. The email they gave me for support was [email protected] and that address is no longer active. I got a failure notice from [email protected] when I tried. I still have their "tracking notice" they kept updating. I'm out $42.98 and have nothing to show for it.

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