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Ordered a handmade hat, got a cheap fake from China instead
What showed up was a cheap, damaged straw hat with a label that just said "Made In China." I contacted their customer service at [email protected] about it, wanting to use their hassle-free return. They told me to get a refund, I'd have to pay to ship the hat all the way back to China myself. Their other offer was to give me 50% off what I paid and I could just donate the hat to someone.
Neither option is what they advertised. I paid over $70 for something that wasn't what they sold me.