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Vivly / shopnivelle.com

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Vivly / shopnivelle.com Reviews

• Sep 03, 2026

Facebook ad purchase charged twice and card got cancelled

I bought something off a Facebook ad for $32.23 from this company Vivly using my debit card. That was about three weeks ago and I still never got the item. Then out of nowhere they charged my card again, this time for $34.99. It caused a fraud alert with my bank and they ended up cancelling my debit card because of it.

Both charges on my statement show up as “shopnivelle.com” which is not even the name of the company I bought from. I tried emailing [email protected] but I don't know if they even look at it. I just want my money back for both charges since I have nothing to show for it. The website is just Facebook, I didn't even have a real order number or anything.

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This content is based on user-submitted reports. Scammers may misuse the names, websites, and contact details of legitimate businesses. The mention of a business does not necessarily indicate its involvement in fraudulent activity.

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