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Wayfair.com Reviews

• Sep 01, 2026

Couch order signed for by driver who admitted forging

I ordered a couch from Wayfair.com back on 1/25/26. They gave me a tracking number right away. The first tracking site said the container was rejected by US customs. So the company said they would resend it.

Second time around, the tracking showed it was delivered and signed for on 4/19/26. But that never happened. I went back and forth with the seller and the shipping company (Cargolyn logistics) until 5/26/26 when they finally sent me a photo of my supposed signature. I told both of them that was a blatant forgery. Then in June they admitted the driver confessed to forging my signature and that my item was lost.

Against my better judgement I tried a third time. They gave me a new tracking number and a new shipping company called World Ship Pro. Then today the tracking site says my package was delivered on 8/31/26. It wasn't. I feel like both the seller and these shipping companies are fraudulent. People need to know. I lost $64.12 on this and never got my couch. Their email is [email protected] if anyone wants to ask them about it.

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