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Weldnewyork

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Weldnewyork Reviews

• Sep 26, 2026

Jacket came in a plastic bag with no tags and now they can't find my order

I ordered a jacket from Weldnewyork as a gift for a friend. When the package came it was in a plastic bag, no tags and no paperwork. I have been trying to return the item because it did not fit my friend, but this company keeps telling me they cannot find my order.

On 9-3-26 they charged my debit card $41.99, but they still say they cannot find the order. I have sent several emails back and forth with this company and different people respond every time, never the same person. This morning a guy named Andrew offered me a replacement but said I would have to pay an additional $11.50 for delivery. I told him I just want to return the item for a refund and asked for the return address so I can send it back. But nothing. I just want to return this item and never deal with this company again.

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