Wells Fargo Zelle department Reviews and Customer Experiences

Wells Fargo Zelle department Reviews

• Sep 17, 2026

Phone call saying two Chase transactions went to Wells Fargo

I got a call from a man who said he worked for Wells Fargo Zelle department with fraud. He said there were two transactions from my Chase account to Wells Fargo in the past two days from a "Jessica Martinez." He said he could cancel them and sent me to Zelle's fraud department. I have fake cancellation numbers and everything.

The man at the fake fraud department asked me to give him numbers from a text message that was sent to my phone. I refused and told him I would call Zelle and handle it on my own. He started getting upset and telling me to google the number and telling me they're not gonna be responsible for these issues and transactions. He ended up hanging up after I told him I just wanted to verify.

So I called Zelle myself and they said it was definitely fraud. The phone number was (866) 439-3557.

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This content is based on user-submitted reports. Scammers may misuse the names, websites, and contact details of legitimate businesses. The mention of a business does not necessarily indicate its involvement in fraudulent activity.

Wells Fargo Zelle department