Xelach.com Reviews and Customer Experiences

Xelach.com Reviews

• Aug 07, 2026

Counterfeit skin care sold with high pressure and alcohol

I was sold counterfeit skin care products from Xelach.com for way too much money. They quoted me $226.25 but then charged my card $326.25. The company that actually makes the products says on their website they don't have retail locations and they warn people about counterfeits being sold, so I know what I got was fake.

The sales person was super manipulative and pushy. They didn't show the total on the register before making me pay, and they kept trying to upsell me on other stuff so I wouldn't look at the receipt. They also gave me alcohol, which I think was to make me agree easier. I feel like I was taken advantage of and overcharged by $100.

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