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Website says delivered but the photo is not my house
I logged into the website today and it shows my order as delivered with a UPS tracking number. When I check UPS it says it was delivered on Sept 9th, the same day I got the email saying it was delayed. UPS has a photo of the delivery and it shows two small boxes at a yellow house with a white door. My house is brown with a brown door. That is not my house.
I've tried reaching out to the company, Affirm and UPS and haven't had any luck with any of them yet.
Paid $800 for MICORE that was never shipped
Then 9/15 came and still nothing. I reached out again because this was delaying my project and costing me hundreds a day. They told me they "gave me incorrect shipping information." But the tracker had my address, my product, and UPS said they delivered it on 9/15. I called UPS and they said they never got this product to ship and Zenergy never contacted them about shipping or tracking.
I reached back out to Zenergy and now they won't respond to me at all, just automated AI replies. This company is a scam and I hope this saves someone else the headache.