Someone used my Amazon account at 1am and Amazon won't help
I was on my Amazon account around 1:00 am and saw someone got in and took stuff. I called them right away on March 11th. They still haven't refunded my money.
Amazon is treating me really bad about this. I'm still fighting to get all my money back. I just want what was taken from me.
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Reporter_8MBNUp
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• Apr 26, 2026
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Voicemail about iPhone 17 Pro payment I never ordered
Got a voicemail left on my phone. Said "Amazon has sent you an automated notification about the payment for your iPhone 17 Pro. If you recognize this charge, no further action is needed. If you did not authorize this charge, please call back to connect with our service support team. Call back same number." That's word for word what it said. The number was (904) 928-7186. I never ordered any iPhone 17 Pro from anyone. Didn't make sense. I didn't call back.
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Reporter_21JsRD
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• Apr 25, 2026
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Sold me a defective scooter and now I’m stuck with it
I bought an e scooter from them and it had defective parts right from the start. It only ran for two weeks after I got it. I tried contacting them a bunch of times and nobody replied until 30 days later. By then my refund date was already passed so I couldn’t get my money back.
For the next year they just kept stringing me along about getting replacement parts. They would only reply once every three months and always told me to send videos of what it was doing. Now that the parts warranties are up they tell me they’re talking to their attorneys. Amazon wouldn’t do anything about it since I already got the product. Lost 1475 dollars.
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Reporter_jMABHB
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• Apr 21, 2026
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Responded to a remote job ad, lost $300 to a scam
I'm looking for remote work and I think they got my info from LinkedIn. I responded to an ad for a remote Amazon worker position.
The whole thing felt off from the start. The messages they sent were incredibly suspicious. They used a phone number, 1(303) 875-7799, and an email, [email protected]. They said it was an employment thing but it was a scam.
I ended up losing $300 to them. I never heard back after they took the money.
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Reporter_vg9oB1
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• Mar 28, 2026
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My package was delivered to the wrong address in Brooklyn
Amazon delivered my package to the wrong address. The tracking says it was delivered to 1820 Avenue M in Brooklyn, NY 11230, but I don't live there. I checked with my neighbors and nobody has it.
I tried contacting customer service on the website amazon.com. They just told me it was delivered and then they closed the case. That was it. I want my package or a refund. This is very frustrating.
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Reporter_83NUjz
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• Mar 23, 2026
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Unwanted Amazon package and charge after cancelled subscription
An unsolicited package showed up at my house, delivered by Amazon. I checked my bank and saw a credit card charge from four days before the package even got here. I never got any notice from the company that a shipment was coming or that an order existed. I had cancelled a subscription back in July 2025 and they sent two confirmation emails saying it was cancelled and no more shipments would be made.
I contacted the company about this charge and the package I didn't order. The service rep was totally unresponsive. It was for $58. The whole thing just doesn't make sense.
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Reporter_j27w5z
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• Mar 12, 2026
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Got a weird computer notification about my Amazon account
I got this computer generated notification on my cell phone. It said there was a suspicious charge to my Amazon account. It felt off. I didn't click anything, but it was still concerning to see. I never signed up for any alerts like that. The whole thing just didn't make sense.
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Reporter_LVHBzM
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• Feb 24, 2026
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Paid for an Amazon box and got a cheap kid's watch
I saw an offer for an Amazon box for $37 and I paid for it. I thought it would be a good deal. When it finally arrived, all that was inside was a child's watch. It's the kind of cheap watch you can find on Temu for maybe $4. I feel completely ripped off. I paid $37 for something worth practically nothing.
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Reporter_zjXDbi
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• Feb 09, 2026
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Got a weird call about an Amazon account opened in my husband's name
I got a call from someone named Jasmine, ID AZ408123. She said someone opened a business account with Amazon in my husband's name using my phone number. They were supposedly buying an Apple MacBook for $1399.00 and an iPad for $321 to be sent to 49 Ircadia Court, Albany, NY 12205.
The whole thing felt off. When I looked up the phone number she called from, 1(310) 742-3080, it showed the location was in Oklahoma. That didn't make any sense with the story about an address in New York. I didn't give any information or lose any money, but it was a strange and unsettling call.
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Someone used my Amazon account at 1am and Amazon won't help
Amazon is treating me really bad about this. I'm still fighting to get all my money back. I just want what was taken from me.
Voicemail about iPhone 17 Pro payment I never ordered
Sold me a defective scooter and now I’m stuck with it
For the next year they just kept stringing me along about getting replacement parts. They would only reply once every three months and always told me to send videos of what it was doing. Now that the parts warranties are up they tell me they’re talking to their attorneys. Amazon wouldn’t do anything about it since I already got the product. Lost 1475 dollars.
Responded to a remote job ad, lost $300 to a scam
The whole thing felt off from the start. The messages they sent were incredibly suspicious. They used a phone number, 1(303) 875-7799, and an email, [email protected]. They said it was an employment thing but it was a scam.
I ended up losing $300 to them. I never heard back after they took the money.
My package was delivered to the wrong address in Brooklyn
I tried contacting customer service on the website amazon.com. They just told me it was delivered and then they closed the case. That was it. I want my package or a refund. This is very frustrating.
Unwanted Amazon package and charge after cancelled subscription
I contacted the company about this charge and the package I didn't order. The service rep was totally unresponsive. It was for $58. The whole thing just doesn't make sense.
Got a weird computer notification about my Amazon account
Paid for an Amazon box and got a cheap kid's watch
Got a weird call about an Amazon account opened in my husband's name
The whole thing felt off. When I looked up the phone number she called from, 1(310) 742-3080, it showed the location was in Oklahoma. That didn't make any sense with the story about an address in New York. I didn't give any information or lose any money, but it was a strange and unsettling call.