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Ordered a top from a site that looked like Nashville
I placed the order on July 16 and sent three emails asking about the status. No response at all. Today I found an address on their website, Room 1, Room 422, 4th Floor, AVIC Factory No. 5, No. 1 Huli Avenue, Xiamen City, Fujian Province. I guess I'll never see my top or my money.
Can you help? Or at least tell others not to buy from this company. The clothes look beautiful.
Ordered a flowy linen shirt and got a cheap printed one instead
I’ve emailed them multiple times at [email protected] asking for a refund. That’s the only way to contact them. No phone number or anything. They just don’t reply. I spent $39.98 and I’m stuck with this shirt I’ll never wear.
Ordered clothes that looked nothing like the pictures online
They finally wrote back and said send pictures of the items and the packaging. So I did. Then I asked for an update and they said it was under review. Three days later they said they would only refund me 20%. I said no, that’s not okay, I want a full refund and a place to return everything. Then they came back and offered 40%. I said no to that too.
I already filed a dispute with my credit card company.