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Ashpenandoaks.com Reviews

• Mar 16, 2026
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Charged an extra $29.99 a month for a "VIP" I never wanted

I bought a cell phone holder for my car through Facebook. My credit card was charged under the name Ash and Hollows on January 5th, 2026. Then on March 5th, my card had another charge for $29.99 from Ashpenandoaks.com.

I looked them up and they come back to a company in Cleveland with a phone number, 830-268-9835. I called it and it was a Texas number with really bad internet phone service, probably routed to another country. I told them about the $29.99 charge and gave my name. They looked it up and said at the time I bought the phone holder, I signed up for a VIP service costing $29.99 a month.

I never signed up for that. I told them to cancel it and refund my money. They said they could cancel but would only refund half. I still need to take this up with my bank.

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