Astroncaps Reviews and Customer Experiences

Astroncaps Reviews

• Apr 12, 2026

Ordered a product for dementia that I can't return and now no one answers

I saw Dr. Ben Carlson selling something online for Astroncaps. It was information saying it was good for dementia. I trusted that it was from Dr. Ben Carlson, so I went ahead and ordered the product. It was $350.

I ordered with the understanding I could return the product if I needed to. Now they will not return my calls. The phone number isn't even working anymore. I tried emailing them at [email protected] too, and nothing. I just want to return it and get my money back.

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• Apr 04, 2026

Ordered capsules from AstronCaps, can't contact them to return it

I ordered some capsules from AstronCaps on Facebook. I actually got the product, but I wanted to return it. The problem is I can't get ahold of anyone.

I tried the phone number they gave, (302) 271-6566. Nothing. I tried emailing [email protected]. No reply. I even cancelled the order more than once on my end.

But I still keep getting the product sent to me. I paid $100 for this and I can't reach them at all. The address listed is 19655 E. 35th Dr. Ste.100, Aurora, CO 80011, but that doesn't help if no one answers.

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• Mar 31, 2026

Charged $642 for brain supplements I couldn't cancel

I ordered brain supplements from [email protected] and gave my credit card info. After that, I was looking at other prices on the same site and I ended up buying another 12 bottles by accident. I couldn't take it back or reverse the charge or remove it from the order. They just charged me the full $642.00 and that was it. I couldn't get ahold of anyone to fix it. The whole thing felt off.

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• Mar 24, 2026

Ordered from a Facebook ad, got charged after I canceled

I saw this product advertised on Facebook. It used what looked like real people to sell it, so I ordered. When I tried to get the upsell, my card got denied. They called me back the next day and I told them clearly I did not want the product anymore. Two hours later, they ran my card again and this time it went through, for $1192.81.

I refused the package when it came, that was three weeks ago. I've tried calling the number, (302) 618-4094, but no one ever answers. The website is just a scam. I emailed [email protected] too, from the address in Englewood, Colorado, and got nothing back. I want my money returned.

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• Feb 19, 2026

Ordered 18 bottles of product, returned them, and now can't get my money back

I bought 18 bottles of something called 297-NRVSPT-230. After talking to my doctor, I decided to return it. They sent me instructions for the return, and I followed them. They got the bottles back on January 24, 2026.

I emailed them about my refund and just got the runaround. They said they didn't recognize the RMA number. I tried sending all the information again, but the email address bounced back with server errors. I called the phone number, (302) 618-4094, and all I get is a recording saying they're not open during normal hours. The email was [email protected].

It's been impossible to reach anyone. I'm out $671 and I have nothing to show for it.

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• Feb 17, 2026

Paid for herbs that didn't work, sent them back and got no refund

I paid for some herbs online, almost $200, and they didn't work at all. So I wrote to the company at their email, [email protected]. They told me how to return the herbs to get a refund. They gave me an address to send them back to, some place in Aurora, Colorado. So I did that, I returned all the herbal bottles to that address. But I never got my money back. No refund, nothing. I tried the phone number they have, (302) 271-6566, and it didn't lead anywhere helpful. I'm just out the money.

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• Feb 07, 2026

Ordered pills for my husband's Alzheimer's, got sent caffeine and no refund

I ordered some pills over the phone from this company. They were advertised as treating Alzheimer's, which my husband has. They came with a 60-day money-back guarantee.

The pills arrived and they are mostly just caffeine. I sent them back on December 4th. I haven't gotten my refund and no one has contacted me. I tried calling but no one ever answers the phone.

I paid for them on November 15th using our bank debit card. The total was $597. It's been over two months now with nothing.

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Astroncaps reviews and customer experiences