Ordered 18 bottles of product, returned them, and now can't get my money back
I bought 18 bottles of something called 297-NRVSPT-230. After talking to my doctor, I decided to return it. They sent me instructions for the return, and I followed them. They got the bottles back on January 24, 2026.
I emailed them about my refund and just got the runaround. They said they didn't recognize the RMA number. I tried sending all the information again, but the email address bounced back with server errors. I called the phone number, (302) 618-4094, and all I get is a recording saying they're not open during normal hours. The email was [email protected].
It's been impossible to reach anyone. I'm out $671 and I have nothing to show for it.
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Reporter_QRzDj
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• Feb 17, 2026
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Paid for herbs that didn't work, sent them back and got no refund
I paid for some herbs online, almost $200, and they didn't work at all. So I wrote to the company at their email, [email protected]. They told me how to return the herbs to get a refund. They gave me an address to send them back to, some place in Aurora, Colorado. So I did that, I returned all the herbal bottles to that address. But I never got my money back. No refund, nothing. I tried the phone number they have, (302) 271-6566, and it didn't lead anywhere helpful. I'm just out the money.
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Reporter_N36Y8F
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• Feb 07, 2026
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Ordered pills for my husband's Alzheimer's, got sent caffeine and no refund
I ordered some pills over the phone from this company. They were advertised as treating Alzheimer's, which my husband has. They came with a 60-day money-back guarantee.
The pills arrived and they are mostly just caffeine. I sent them back on December 4th. I haven't gotten my refund and no one has contacted me. I tried calling but no one ever answers the phone.
I paid for them on November 15th using our bank debit card. The total was $597. It's been over two months now with nothing.
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Ordered 18 bottles of product, returned them, and now can't get my money back
I emailed them about my refund and just got the runaround. They said they didn't recognize the RMA number. I tried sending all the information again, but the email address bounced back with server errors. I called the phone number, (302) 618-4094, and all I get is a recording saying they're not open during normal hours. The email was [email protected].
It's been impossible to reach anyone. I'm out $671 and I have nothing to show for it.
Paid for herbs that didn't work, sent them back and got no refund
Ordered pills for my husband's Alzheimer's, got sent caffeine and no refund
The pills arrived and they are mostly just caffeine. I sent them back on December 4th. I haven't gotten my refund and no one has contacted me. I tried calling but no one ever answers the phone.
I paid for them on November 15th using our bank debit card. The total was $597. It's been over two months now with nothing.