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Bennett and Claire reviews and customer experiences

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Bennett and Claire Reviews

• Feb 02, 2026
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Ordered a sweater online and got something totally different and poor quality

I saw an ad online for clothes and ordered a sweater from Bennett and Claire. The website advertised it as a cozy sweater with a fluffy bear. What I got looks totally different. Even the description is inaccurate. The sweater I received is very poor quality.

They charged me 59 dollars for this. When I tried to return it, they said it's impossible. They are only offering 15% of my money back. That doesn't make sense. I have a picture of what I got versus what was shown.

They also give the impression they are a company from Boston. I just want a proper refund for an item that wasn't as described.

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• Jan 23, 2026
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Ordered an XL coat from an ad, got a size small instead

I saw an ad on Facebook for a really nice coat. I clicked on it, entered my credit card info, and ordered an XL. After 10 days the jacket came and it is way too small. I ordered an XL, but the coat looks like it is a size small. I can not even zipper it.

I have requested a refund and a return label like it says on their website. Nobody has contacted me yet. Bennett and Claire Boston is a scam company. They are not in Boston, but in China. Do not order from them.

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