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Best Buy Reviews

• Sep 29, 2026

Phone call saying my Flex-Move refund was coming September 5

Back on July 6, 2026 or so, I thought I was ordering from Best Buy. On the phone call I thought I told them to cancel the six bottles of Flex-Move and just send me two. All 8 came in one package anyway. I returned the six with permission from the seller for a refund.

Then I called "Best Buy" using the phone number on my Bank of America credit card and gave them the tracking number. They said they didn't have that number. If I called 302-455-7162, which I believe I did, it would have been the scammers. On that phone number I was told the refund from that July purchase would come September 5. That has not happened.

I lost $238.17 on this. Why does the real Best Buy not get into action here and sue these frauders?

• Mar 06, 2026

Got a scam text saying Best Buy charged my card

I got a text saying Best Buy charged my credit card for $539.28. The message told me to reply Yes or No. I knew right away it was a scam, so I flagged it.
Sorry, the text somehow got deleted from my phone. I don't have a screenshot to upload.

• Feb 26, 2026

Got a fake Best Buy renewal email, then spam calls

I got an email telling me to renew a Best Buy membership. I called the number they gave, (856) 200-8245, and it felt off right away. It didn't have the normal company greeting or menu options. I just hung up.

I trashed the email and blocked the number. Then I started getting calls from that same number, but I didn't answer. The weird thing is, the original email I got just disappeared from my inbox. Later, my phone flagged the number as potential spam. The whole thing was just a phishing attempt.

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Disclaimer

This content is based on user-submitted reports. Scammers may misuse the names, websites, and contact details of legitimate businesses. The mention of a business does not necessarily indicate its involvement in fraudulent activity.

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