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Brisa Boutique US reviews and customer experiences

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Brisa Boutique US Reviews

• Jun 25, 2026

Facebook ad for an electric scooter that kept charging my card

I saw a Facebook ad for an electric scooter and bought it. Then they just kept charging my card after that. It was supposed to be one purchase for $215.

I tried reaching out through the website brisaboutiqueus.com and emailed [email protected] but nobody got back to me. The address they have is 1751 COLORADO ST BLVD #121 in Los Angeles but I don't even know if that's real.

They took $215 total from me and I never got the scooter. The phone number they used was (440) 667-4959. I just want them to stop taking my money.

• Jun 11, 2026

Order never came and they kept charging my card after

I placed an order on April 26th, 2026 for 14.99. Got a confirmation email and everything, payment went through fine. Then weeks go by and no tracking number, no update on when it would show up.

I contacted customer service and they told me to just give it two more weeks. It's been almost two months now and I still haven't gotten my order or any reply to my emails. I have proof of the purchase and the confirmation.

On top of that this website tried charging my Apple Pay account 39.99 and 38.78 multiple times after my original 14.99 order. I didn't place any other orders but my card keeps getting hit. I tried calling the number (585) 613-1174 but nobody picks up. No live person to talk to about a refund or anything.

• Jun 09, 2026

Ordered something online and now nobody answers the phone or emails

I saw a product I wanted on their website for $29.99 so I went ahead and bought it. I got an order number #3719 and everything seemed fine at first.

But then I tried emailing them at [email protected] and calling the number they had which is 765-544-3547. The phone either says out of service or nobody picks up. I also tried the number from their site (818) 555-2743 and same thing.

I just want my money back or the product I paid for. I've sent a bunch of emails and called a few times now and nothing.

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